This ticket features ROBLOX Support agent Jason.

Cole Peterson, Apr 12 12:06: Edit

The part of ROBLOX I am having a problem with is its customer support. A team of computer support agents who apparently, mostly don’t know that Windows 2000 is an old OS that little to nobody uses, or that Internet Explorer’s browsing history holds no relation to ROBLOX Studio’s ability to function: that’s who has been burdened with the task of responding to the pleads of help of millions of ROBLOX users.

Good luck, guys.

Jason, Apr 13 15:49: Edit

Hello Cole,

We are sorry to hear that you feel this way about our Customer Support. We work to ensure that we're assisting each and every person to the best of our ability, and we are always looking for ways to improve. Your feedback can help us do that and is always appreciated. Comments and suggestions are routinely reviewed by our management staff to help provide an even better experience to all customers. We appreciate you taking the time to write to us.

Best Regards,

Jason Customer Service  ROBLOX